Business Details

NORTHEAST VOYAGERS - Tempo traveller and Urbania hiring service In Guwahati with 100% Company Owned Fleets

Tour Operators

Business Information

Business Name

NORTHEAST VOYAGERS - Tempo traveller and Urbania hiring service In Guwahati with 100% Company Owned Fleets

Business Category

Tour Operators

District

Kamrup Metro

Full Address

·

Contact Information

Working Hours

10 AM - 6 PM

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About the Business

NORTHEAST VOYAGERS: Your Trusted Partner for Group Travel in Guwahati NORTHEAST VOYAGERS is a premier Tempo Traveller and Urbania hiring service based in Guwahati, Assam, dedicated to providing safe, reliable, and comfortable group transportation solutions. What sets us apart is our commitment to quality and control: we operate a 100% company-owned fleet. This ensures consistent maintenance, stringent safety protocols, and a superior travel experience for our customers, a rarity in a market often dominated by fragmented ownership and variable service standards. We understand the unique transportation challenges and opportunities within Guwahati and the broader Northeast, and we've tailored our services to meet these specific needs.

Core Services and Products: Group Transportation Redefined Our core offering revolves around providing premium Tempo Traveller and Urbania vehicles for hire, catering to a wide range of group travel requirements. Whether it's a corporate team outing, a family vacation exploring the scenic beauty of the Northeast, a school or college excursion, pilgrimage tours, or airport transfers for large groups, we have the perfect transportation solution.

Our unique selling points include: * **100% Company-Owned Fleet:** Unlike aggregators or services relying on third-party vehicles, we maintain complete control over our fleet, ensuring consistent quality, rigorous maintenance, and adherence to the highest safety standards. This translates to peace of mind for our customers, knowing they are traveling in well-maintained and reliable vehicles. * **Professionally Trained Drivers:** Our drivers are not just experienced behind the wheel; they are trained in customer service, defensive driving techniques, and possess in-depth knowledge of the local routes and destinations. They prioritize passenger safety and comfort above all else. * **Comfort and Convenience:** Our Tempo Travellers and Urbanias are equipped with comfortable seating, air conditioning, entertainment systems, and ample luggage space, ensuring a pleasant and relaxing journey for all passengers. * **Flexible Hiring Options:** We offer flexible hiring options, including hourly, daily, and long-term rentals, catering to diverse travel needs and budgets. We also provide customized tour packages that include transportation and accommodation, simplifying travel planning for our customers. * **Transparent Pricing:** We believe in transparency and fair pricing. Our rates are competitive, and there are no hidden charges. Customers receive clear and upfront quotes before booking.

We directly address the local market needs by offering a reliable and comfortable alternative to overcrowded public transportation or the uncertainties of relying on individual taxi services for group travel. The Northeast region is renowned for its tourism potential, and we facilitate exploration of this beautiful region by providing comfortable and dependable transport. We also cater to the growing demand for corporate travel solutions, offering a seamless and professional transportation experience for businesses in Guwahati.

Customer Experience: Prioritizing Satisfaction and Building Relationships At NORTHEAST VOYAGERS, we believe that exceptional customer service is paramount. We strive to exceed customer expectations at every touchpoint, from the initial inquiry to the completion of the journey. Our customer-centric approach is built on the following pillars: * **Personalized Service:** We understand that every customer has unique requirements. Our team takes the time to understand individual needs and tailor our services accordingly. * **Responsive Communication:** We are readily available to answer questions, provide assistance, and address any concerns promptly and efficiently. We value open and honest communication. * **Reliability and Punctuality:** We are committed to providing reliable and punctual service. Our drivers arrive on time, and our vehicles are well-maintained to minimize the risk of breakdowns or delays. * **Building Relationships:** We aim to build long-term relationships with our customers based on trust, reliability, and exceptional service. We value repeat business and strive to become the preferred transportation provider for our customers in Guwahati.

We actively connect with the local community through various initiatives, including partnerships with local tourism operators, supporting local events, and promoting responsible tourism practices. We are committed to contributing to the economic development of Guwahati and the broader Northeast region.

Future Vision: Expanding Horizons and Enhancing Connectivity Looking ahead, NORTHEAST VOYAGERS is poised for significant growth and expansion. Our long-term goals include: * **Expanding our Fleet:** We plan to continuously expand our fleet with newer and more technologically advanced vehicles to meet the growing demand for our services and offer a wider range of transportation options. * **Extending our Service Area:** We aim to extend our service area to cover more destinations within Assam and the Northeast region, enhancing connectivity and facilitating tourism. * **Introducing New Services:** We are exploring opportunities to introduce new services, such as luxury coach rentals and specialized transportation solutions for events and conferences. * **Enhancing our Technology Platform:** We plan to invest in enhancing our technology platform to provide a more seamless and user-friendly booking experience for our customers. This includes online booking, GPS tracking, and real-time communication. * **Sustainability Initiatives:** We are committed to exploring sustainable transportation solutions and reducing our environmental impact.

NORTHEAST VOYAGERS envisions itself as the leading provider of group transportation solutions in Guwahati and the Northeast, known for its commitment to quality, reliability, and customer satisfaction. We are dedicated to providing safe, comfortable, and convenient travel experiences that enhance connectivity and contribute to the economic growth of the region. By focusing on our core values and continuously striving for improvement, we are confident in our ability to achieve our long-term goals and solidify our position as the trusted partner for group travel in the Northeast.